Designing intuitive, high-performance systems for complex business domains. I specialize in transforming intricate workflows across banking, automotive, and healthcare into clean, user-centric digital products that drive efficiency and growth.
Tailor-made design strategies for strictly regulated, complex enterprise workflows.
Explore case studies detailing UX architect workflows, business impacts, and design solutions.
Browse All Case StudiesA connected ecosystem of enterprise applications — Catalog Management, Service Request, and Implementation Console — designed to transform Fiserv Card Services' client onboarding from a weeks-long manual process into a governed, automated workflow.
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Designed a cloud-based card issuing and dispute-resolution desktop workflow. Replaced legacy terminal screens with a unified, role-based designer workspace, resulting in a 30% reduction in average customer handling time.
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Led UX strategy and design for StoneRiver's unified P&C platform — Underwriting, Claims, Billing, and Agency under one login and design system. Transformed a fragmented legacy ecosystem into a coherent enterprise experience over 36 months and four phased releases.
View Case Study DetailsLooking for a seasoned UX Design Architect to solve complex application workflows, build cohesive design systems, or lead product UX strategy? Let's connect.